Privacy policy
Last Updated: 9 November 2025
1. Introduction
Being Aussie (“we”, “our”, “us”) operates this website and online store (“Services”) powered by Shopify.
This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Collection of Personal Information
We collect information that identifies you or could reasonably identify you, including:
- Contact details – name, shipping and billing address, email, phone number.
- Payment details – credit or debit card numbers, transaction confirmations and related data.
- Account details – username, password, preferences, settings.
- Transaction records – items viewed, added to cart or wishlist, purchased, returned or exchanged.
- Communications – support queries or feedback.
- Device and usage data – browser type, IP address, time zone, interaction logs.
Where practical, you may choose to interact with us anonymously or under a pseudonym (for example, browsing the site without logging in).
If we receive unsolicited information, we will delete or de-identify it where lawful and reasonable.
3. How We Use Your Information
We use personal information to:
- Provide and improve the Services and fulfil orders.
- Process payments and manage accounts.
- Send transactional and marketing communications (with opt-out available).
- Detect and prevent fraud or security breaches.
- Comply with legal obligations.
We do not use government-issued identifiers (e.g., driver’s licence, TFN) to identify customers.
4. Disclosure and Third-Party Access
We may share personal information with:
- Shopify and other service providers (e.g., payment processors, logistics, IT support).
- Business partners for marketing consistent with this Policy and your preferences.
- Regulators or law-enforcement agencies where required by law.
When we transfer information overseas, we take reasonable steps to ensure the recipient protects it in a way that meets Australian privacy standards.
5. Cross-Border Data Transfers
Your data may be processed outside Australia (including by Shopify in Canada or the United States).
We use appropriate contractual protections such as Standard Contractual Clauses to safeguard your information in line with Australian privacy standards.
6. Cookies and Tracking
We use cookies, pixels, and similar tracking technologies to operate and improve our website, personalise your experience, and analyse how visitors use our Services.
What are cookies:
Cookies are small data files stored on your device when you visit our website. They help us recognise your browser, remember your preferences, and enhance site performance.
Types of cookies we use:
• Essential cookies – required for basic site functions such as shopping cart and checkout.
• Analytics cookies – used to measure traffic and usage trends, for example through Shopify Analytics or Google Analytics.
• Performance cookies – help us improve loading times and overall experience.
• Marketing cookies – allow us and partners to deliver relevant advertising based on your browsing behaviour.
Managing cookies and opt-out options:
You can disable or delete cookies via your browser settings. Most browsers allow you to block or delete cookies in their privacy settings. Disabling cookies may affect certain website functions. To learn how Google Analytics uses your data or to opt out, visit Google Analytics Opt-Out (https://tools.google.com/dlpage/gaoptout).
Shopify cookies:
Our store is hosted on Shopify. Shopify may use its own cookies and tracking technologies to provide analytics and marketing services. For more information, visit the Shopify Cookie Policy (https://www.shopify.com/legal/cookies).
7. Security and Data Retention
We apply technical and organisational measures such as encryption, SSL, and restricted access to protect personal information from misuse, loss, or unauthorised access.
We retain information only as long as necessary to fulfil the purposes outlined above or to meet legal and business requirements.
8. Your Rights and Choices
You may request to access, correct or delete your personal information by emailing us at support@beingaussiewear.com.
You can opt out of marketing emails at any time by clicking unsubscribe. We may still send essential service messages (e.g., order updates).
We will verify your identity before acting on a request and respond within a reasonable period as required by law.
9. Children’s Data
Our Services are not directed to individuals under 18. We do not knowingly collect their data.
If you believe a child has provided personal information, contact us to have it deleted immediately.
10. Complaints and OAIC Contact
If you believe we have breached the Australian Privacy Principles, please contact us at:
Email: support@beingaussiewear.com
If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner
We use cookies, pixels, and similar tracking technologies to operate and improve our website, personalise your experience, and analyse how visitors use our Services.
What are cookies:
Cookies are small data files stored on your device when you visit our website. They help us recognise your browser, remember your preferences, and enhance site performance.
Types of cookies we use:
• Essential cookies – required for basic site functions such as shopping cart and checkout.
• Analytics cookies – used to measure traffic and usage trends, for example through Shopify Analytics or Google Analytics.
• Performance cookies – help us improve loading times and overall experience.
• Marketing cookies – allow us and partners to deliver relevant advertising based on your browsing behaviour.
Managing cookies and opt-out options:
You can disable or delete cookies via your browser settings. Most browsers allow you to block or delete cookies in their privacy settings. Disabling cookies may affect certain website functions. To learn how Google Analytics uses your data or to opt out, visit Google Analytics Opt-Out (https://tools.google.com/dlpage/gaoptout).
Shopify cookies:
Our store is hosted on Shopify. Shopify may use its own cookies and tracking technologies to provide analytics and marketing services. For more information, visit the Shopify Cookie Policy (https://www.shopify.com/legal/cookies).
7. Security and Data Retention
We apply technical and organisational measures such as encryption, SSL, and restricted access to protect personal information from misuse, loss, or unauthorised access.
We retain information only as long as necessary to fulfil the purposes outlined above or to meet legal and business requirements.
8. Your Rights and Choices
You may request to access, correct or delete your personal information by emailing us at support@beingaussiewear.com.
You can opt out of marketing emails at any time by clicking unsubscribe. We may still send essential service messages (e.g., order updates).
We will verify your identity before acting on a request and respond within a reasonable period as required by law.
9. Children’s Data
Our Services are not directed to individuals under 18. We do not knowingly collect their data.
If you believe a child has provided personal information, contact us to have it deleted immediately.
10. Complaints and OAIC Contact
If you believe we have breached the Australian Privacy Principles, please contact us at:
Email: support@beingaussiewear.com
If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au/privacy/privacy-complaints
Phone: 1300 363 992
11. Policy Updates
We may update this Policy periodically to reflect changes in law or practice.
The updated version will be posted on this page with a new “Last updated” date.
12. Reference and Consent
By continuing to use our Services or subscribing to our communications, you acknowledge and consent to the terms of this Privacy Policy.
This Policy is referenced by our Cookie Banner and Email Signup forms.